08:30-11:00
NRG & Greenbean HQ, The NEON Building, Quorum Park, Newcastle NE12 8BUWe are excited to invite you to the inaugural gathering of CX professionals, part of our Talking Talent event series. This first-of-its-kind session will bring together CX leaders from across the ...
12:00-12:30
LinkedinJoin us for an insightful LinkedIn Live session where we’ll explore the vital collaboration between HR and IT in driving successful digital transformation.Julie Morduewill be in conversation with ...
12:00-13:00
LinkedinJames Bunting, CEO at Leighton and Chair of the Advisory Board at Dynamo North East, is set to feature in an engaging Talking Talent LinkedIn Live session with Julie Mordue. This session promises ...
09:00-12:00
NCFE, Benton Lane Newcastle upon Tyne NE12 8BTWe invite you to attend the last in the series of best practice ‘Talking Talent’ events with the winners of the 2023 North East Contact Centre Awards.Join us for a morning of cultural transformatio...
17:30-19:00
NRG & Greenbean, The NEON Building, Quorum Park, Newcastle upon Tyne, NE12 8BUJoin us for an inspirational evening that promises not just fizz and nibbles, but a glimpse into the transformative work of Smart Works Newcastle. This exclusive client event, "Fizz, Fashion &...
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12:00-16:00
Just Eat, Rainton House, Rainton Bridge Business Park, Houghton le Spring, DH4 5QZYou're invited to Greenbean and EvaluAgent at the Just Eat contact centre in Sunderland for an afternoon of “Empowerment and Excellence in Attracting and Retaining Talent”."Just Eat Customer Serv...
09:00-12:00
Leeds Building Society, Cobalt Business Park, 10 Silver Fox Way, Newcastle upon Tyne, NE27 0QJGreenbean is proud to bring to you the first in a series of Talking Talent best practice events that will showcase the award-winning stories of last year's North East Contact Centre Awards (NECCA)....
12:00-13:00
LinkedinJoin Julie Mordue for March’s Talking Talent live with John Devlin Co- founder & CEO of AscensosDate: 17th April Time: 12 noonWhere: LinkedIn Live With 30 years of experience in the BPO and CX ...
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12:00-13:00
LinkedinJoin us on 20th February at 12 pm for a special Talking Talent LinkedIn Live session where Julie Mordue chats to Kerri Rankin, Associate Director of Operations to learn more about Greenbean’s new ...
12:00-13:00
LinkedinCatch up with Sarah Hunt for February’s Talking Talent live with Ben Lyons, Vice president of Banking Operations and Head of Service at JPMorgan Chase & Co.Ben is an award-winning Head of Opera...
09:00-13:00
Sage UK, Cobalt Business Park, Newcastle upon Tyne, NE28 9EJWe’d love you to join our half-day workshop focused on People and Quality, hosted by Sage UK at their Newcastle contact centre. Date: Thursday 7th DecemberVenue: Sage UK, Cobalt Business Park, Ne...
09:00-12:00
Skyways House, Speke Road, Speke, Liverpool, L70 1ABJoin us for an exclusive Talking Talent session at The Very Group's headquarters in Liverpool! This in-person gathering promises a wealth of insights and networking opportunities you will not want ...
12:00-13:00
LinkedinCatch up with Octobers Talking Talent where Sarah Hunt went live with Ron Moody, Managing Director at Connect Assist.Date: Thursday 12th OctoberTime: 12pmWhere: ...
09:00-10:30
greenbean, The NEON Building, Quorum Park, Newcastle, NE12 8BUYou're invited to join us in celebrating 'Customer Service as a Profession' during National Customer Service Week on Wednesday, 4th October. Celebrate the power of exceptional customer service and...
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13:00-14:00
LinkedinAn inspirational conversation Halyma Begum, Senior Inclusion Advisory Manager at Business in the Community (BITC).Halyma is a passionate advocate for inclusivity and equality and currently leads a...
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09:00-11:30
Swinton Insurance - Embankment West Tower, 101 Cathedral Approach, Salford M3 7FBWe are delighted to invite you to our in-person event, 'Talking Talent,' featuring Lee Marjoram, Head of Operations: Car & Home at Swinton Insurance. Date: Thursday 17th August Time: 9.00 a...
12:00-13:00
LinkedinAn inspirational conversation with Tony Neal, a remarkable individual who embarked on an incredible journey within the NHSBSA Contact Centre.Tony's story began when he secured a position in the new...
12:00-13:00
LinkedinJulie Mordue talks with Sarah Hunt from greenbean and Chris Rainsforth, Director at The Forum. They dive into the details of GROW - Get Ready for Opportunities at Work, our revolutionary accredited...
12:00-13:00
LinkedinImagine having a contact centre team that operates with high energy, confidence, and a sense of fulfilment. Picture a group of individuals who not only align with your company's values but are als...
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12:00-13:00
LinkedinCatch up with May’s Talking Talent LinkedIn Live session featuring Sarah Cummings, an accomplished customer experience professional with nearly 20 years of experience in CX & operations. As a s...
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09:00-10:00
SSCL, NEON Building, Quorum Park, Newcastle NE12 8BUAs part of our commitment to continued professional development and inspiring future leaders within the contact centre industry, we are hosting an exclusive round table discussion with multi-award...
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12:00-13:00
LinkedinCatch up with our Talking Talent where Julie Mordue spoke with the host of the ‘Get out of Wrap’ Podcast, Martin Teasdale.Martin started in call & contact centres as an agent on the phones foll...
12:00-13:00
LinkedinThe concept of Emotional Intelligence (EI) has been around for over 30 years and yet most of us still don’t really know or what it is! So, what is Emotional Intelligence? Put simply it is about ...
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12:00-13:00
LinkedinCatch up with February's Talking Talent where Julie Mordue discussed digital transformation with expert, Mark Nichols.Mark has spent his career with high touch customer facing teams for some of th...
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12:00-13:00
LinkedinCatch up with January's Talking Talent where Julie Mordue spoke to contact centre enthusiast, Garry Gormley in the inaugural live episode of Talking Talent.Having spent most of his working career ...
06:00-09:00
The Fed, Lancaster Rd, Dunston, Gateshead, NE11 9JRThe North East Contact Centre Awards recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Co...
06:00-07:00
The NEON, Quorum Park, Newcastle upon Tyne NE12 8BUWe invite you to join us in celebrating the launch of the first donation stations outside of Newcastle city centre for Smartworks Newcastle. Smartworks support North East women into employment th...