Catch up with January's Talking Talent where Julie Mordue spoke to contact centre enthusiast, Garry Gormley in the inaugural live episode of Talking Talent.
Having spent most of his working career in the contact centre industry, supporting and leading the delivery of key projects around quality assurance, regulatory change, sales transformation and people development, Garry founded FAB Solutions in 2019, creating a one-stop shop for the contact centre sector.
Garry has been featured on many Podcasts and speaker events evangelising about how operational leaders need help to spin all the plates they have to manage. He also hosts his own thought leadership events through The Contact Centre Network a regular monthly event which brings the contact centre community together to tackle some of the key issues and topics that impact operational leaders.
We really enjoyed having Garry join us to kick start the first Talking Talent live chat for 2023, click 'click to view' to catch up.
