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About Us

Greenbean is the Recruitment Process Outsourcing (RPO) division of NRG, rebranded as a separate entity in 2017 to emphasise our specialised focus, commitment to innovation in recruitment outsourcing, and collaborative partnership approach.

Building Meaningful Careers

At Greenbean, we are driven by a passion for placing people at the heart of everything we do, embodying our values of being people-centric, bold, authentic, and inclusive. Our approach is simple yet effective: transform lives, build meaningful careers, and enable industries to thrive. We believe that everyone has the potential to be successful and are dedicated to making that a reality for our colleagues, candidates, and clients.

Our commitment to professional development embodies our people-centric ethos. We invest in the continuous training and growth of our colleagues, equipping them with the tools to be bold in their roles, authentic in their approach, and inclusive in their interactions. By nurturing our team's skills and providing the support and resources they need to succeed, we consistently deliver excellence to our candidates and clients, ensuring our values are reflected in every interaction.

Recruitment Trends & Legislation

We are proud members of the Recruitment and Employment Confederation (REC) and the Association of Professional Staffing Companies (APSCo) Outsource. Our affiliation with these esteemed organisations reflects our commitment to staying ahead of the latest recruitment trends and legislation. By adhering to fair, robust, and inclusive recruitment practices, we ensure that our clients receive the most effective and compliant recruitment solutions possible. Our dedication to these standards guarantees that every step of our process upholds the highest levels of integrity and inclusivity, aligning with both industry best practices and our core values.

Contact Centre Recruitment Specialists

As contact centre recruitment specialists and recruitment partners of the Call Centre Management Association (CCMA), The Forum, and the UK Contact Centre Forum(UKCCF), we understand the importance of staying up-to-date with the latest industry trends and best practices. Our commitment to ongoing professional development is reflected in our encouragement for our teams to attend a wide variety of conferences, webinars, and networking events relevant to the sectors in which they work. By doing so, they stay informed about the latest developments in the industry and gain valuable insights that can be applied to their work.

Our Values

  • Bold

  • Authentic

  • People-centric

  • Inclusive​

Trusted Recruitment Partner

As a trusted recruitment partner, we have a proven track record of delivering successful recruitment solutions for more than 30 years. Our partnerships with some of the largest brands in the UK, and public sector organisations, have enabled us to develop an unrivalled expertise in recruitment project management. Whether it's supporting start-ups or scaling-up established businesses, we have the experience and knowledge to provide effective recruitment solutions.

Our services cover a wide range of roles, from high-volume front-line advisors to specialist back-office roles, as well as heads of department and director-level appointments. Our success is rooted in our people-centric approach, which puts candidates and clients at the heart of everything we do. We are committed to building meaningful careers and enabling the industry to thrive. Here’s a sample of the clients we’ve supported.

  • Samsung
  • London Electric
  • London Stock Exchange (LSE)
  • RPO and significant volume recruitment projects delivered.
  • Santander Operations
  • Atom Bank
  • Marelli
  • greenbean brand launched
  • Darlington Building Society
  • Tesco Bank
  • Acquired by Galago Group
  • npower
  • Atos
  • Xplor
  • Verisure
  • Studio Retail
  • Ocado
  • NewDay
  • ilke Homes
  • Erwin Hymer Group
  • AND-E
  • Worldpay by FIS
  • Vanquis Bank
  • CCW
  • Northern Powergrid
  • Fleet My Car
  • Nucleus
  • 1977

    Business Founded

  • 1983

    Samsung

    400+ temporary workers

  • 1996

    London Electric

    ​First volume contact centre contract awarded c400 heads.

  • 1997

    London Stock Exchange (LSE)

    ​Business listed on the London Stock Exchange (LSE)

  • 2000-2009

    RPO and significant volume recruitment projects delivered.

    10,000 appointments for Inland Revenue (HMRC), 400 hires for Home Office Immigration, Ofsted, Marine Management Organisation (MMO), British Airways, Orange, npower, Northern Rock.

  • 2010

    Santander Operations

    National RPO contract awarded for all permanent, temporary & contractor roles c800 hires p.a.

  • 2013

    Atom Bank

    ​RPO contract to support start-up of the UK's 1st digital-only bank - c170 hires.

  • 2013

    Marelli

    ​Managed Service Programme (MSP) to deliver all blue-collar temporary workers across 4 sites.

  • 2017

    greenbean brand launched

  • 2017

    Darlington Building Society

    ​RPO awarded to deliver all head office and branch network recruitment

  • 2018

    Tesco Bank

    ​RPO for temporary and permanent volume hires

  • 2019

    Acquired by Galago Group

  • 2019

    npower

    ​Awarded exclusive recruitment partner status for all UK-wide volume contact centre and administrative recruitment.

  • 2020

    Atos

    ​400+ temporary customer service advisors placed across Durham, Lytham, Glasgow & Preston

  • 2020

    Xplor

    ​Project to support the launch of a brand-new multi-lingual centre of excellence.

  • 2020

    Verisure

    ​Supported the opening of a brand-new Centre of Excellence with brand elevation and appointment of 16 senior appointments and 60+ front-line customer service advisors

  • 2020

    Studio Retail

  • 2021

    Ocado

    ​Project to support the opening of their new Customer Hub in Sunderland.

  • 2021

    NewDay

    ​RPO contract awarded for all volume contact centre recruitment across digital customer service, fraud, complaints and collections.

  • 2021

    ilke Homes

  • 2021

    Erwin Hymer Group

  • 2021

    AND-E

    Partnership to support the direct hiring model for volume recruitment across customer service and claims.

  • 2022

    Worldpay by FIS

    ​Ongoing support with recruitment into Gateshead site.

  • 2022

    Vanquis Bank

    ​RPO contract awarded to deliver all volume contact centre recruitment.

  • 2022

    CCW

    ​RPO for all volume, specialist and senior hires across Birmingham and Cardiff

  • 2022

    Northern Powergrid

    ​Awarded contract to deliver all front-line customer service recruitment.

  • 2023

    Fleet My Car

    Partnership to deliver all customer service recruitment.

  • 2024

    Nucleus

    ​RPO to deliver both volume and specialist recruitment across all UK customer operations, including key sites in Glasgow, Edinburgh, Salisbury, and Ipswich.

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Work for us

We're growing rapidly at Greenbean and are eager to connect with talented volume and specialist recruiters who share our values of being people-centric, bold, authentic, and inclusive. If you're looking to build a meaningful career with a company that's truly doing things differently, we want to hear from you. Join us and be part of a team that partners with some of the most recognisable brands in the UK, working on exciting projects that make a real impact. This is your opportunity to grow with us and help transform the world of recruitment.

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