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About Us

Greenbean is the Recruitment Process Outsourcing (RPO) division of NRG, rebranded as a separate entity in 2017 to emphasise our specialised focus, commitment to innovation in recruitment outsourcing, and collaborative partnership approach.

Building Meaningful Careers

At Greenbean, we are driven by a passion for placing people at the heart of everything we do, embodying our values of being people-centric, bold, authentic, and inclusive. Our approach is simple yet effective: transform lives, build meaningful careers, and enable industries to thrive. We believe that everyone has the potential to be successful and are dedicated to making that a reality for our colleagues, candidates, and clients.

Our commitment to professional development embodies our people-centric ethos. We invest in the continuous training and growth of our colleagues, equipping them with the tools to be bold in their roles, authentic in their approach, and inclusive in their interactions. By nurturing our team's skills and providing the support and resources they need to succeed, we consistently deliver excellence to our candidates and clients, ensuring our values are reflected in every interaction.

Recruitment Trends & Legislation

We are proud members of the Recruitment and Employment Confederation (REC) and the Association of Professional Staffing Companies (APSCo) Outsource. Our affiliation with these esteemed organisations reflects our commitment to staying ahead of the latest recruitment trends and legislation. By adhering to fair, robust, and inclusive recruitment practices, we ensure that our clients receive the most effective and compliant recruitment solutions possible. Our dedication to these standards guarantees that every step of our process upholds the highest levels of integrity and inclusivity, aligning with both industry best practices and our core values.

Contact Centre Recruitment Specialists

As contact centre recruitment specialists and recruitment partners of the Call Centre Management Association (CCMA), The Forum, and the UK Contact Centre Forum(UKCCF), we understand the importance of staying up-to-date with the latest industry trends and best practices. Our commitment to ongoing professional development is reflected in our encouragement for our teams to attend a wide variety of conferences, webinars, and networking events relevant to the sectors in which they work. By doing so, they stay informed about the latest developments in the industry and gain valuable insights that can be applied to their work.

Our Values

  • Bold

  • Authentic

  • People-centric

  • Inclusive​

Trusted Recruitment Partner

As a trusted recruitment partner, we have a proven track record of delivering successful recruitment solutions for more than 30 years. Our partnerships with some of the largest brands in the UK, and public sector organisations, have enabled us to develop an unrivalled expertise in recruitment project management. Whether it's supporting start-ups or scaling-up established businesses, we have the experience and knowledge to provide effective recruitment solutions.

Our services cover a wide range of roles, from high-volume front-line advisors to specialist back-office roles, as well as heads of department and director-level appointments. Our success is rooted in our people-centric approach, which puts candidates and clients at the heart of everything we do. We are committed to building meaningful careers and enabling the industry to thrive. Here’s a sample of the clients we’ve supported.

Samsung
London Electric
London Stock Exchange (LSE)
RPO and significant volume recruitment projects delivered.
Santander Operations
Atom Bank
Marelli
greenbean brand launched
Darlington Building Society
Tesco Bank
Acquired by Galago Group
npower
Atos
Xplor
Verisure
Studio Retail
Ocado
NewDay
ilke Homes
Erwin Hymer Group
AND-E
Worldpay by FIS
Vanquis Bank
CCW
Northern Powergrid
Fleet My Car
Nucleus
1977

Business Founded

1983

Samsung

400+ temporary workers

1996

London Electric

​First volume contact centre contract awarded c400 heads.

1997

London Stock Exchange (LSE)

​Business listed on the London Stock Exchange (LSE)

2000-2009

RPO and significant volume recruitment projects delivered.

10,000 appointments for Inland Revenue (HMRC), 400 hires for Home Office Immigration, Ofsted, Marine Management Organisation (MMO), British Airways, Orange, npower, Northern Rock.

2010

Santander Operations

National RPO contract awarded for all permanent, temporary & contractor roles c800 hires p.a.

2013

Atom Bank

​RPO contract to support start-up of the UK's 1st digital-only bank - c170 hires.

2013

Marelli

​Managed Service Programme (MSP) to deliver all blue-collar temporary workers across 4 sites.

2017

greenbean brand launched

2017

Darlington Building Society

​RPO awarded to deliver all head office and branch network recruitment

2018

Tesco Bank

​RPO for temporary and permanent volume hires

2019

Acquired by Galago Group

2019

npower

​Awarded exclusive recruitment partner status for all UK-wide volume contact centre and administrative recruitment.

2020

Atos

​400+ temporary customer service advisors placed across Durham, Lytham, Glasgow & Preston

2020

Xplor

​Project to support the launch of a brand-new multi-lingual centre of excellence.

2020

Verisure

​Supported the opening of a brand-new Centre of Excellence with brand elevation and appointment of 16 senior appointments and 60+ front-line customer service advisors

2020

Studio Retail

2021

Ocado

​Project to support the opening of their new Customer Hub in Sunderland.

2021

NewDay

​RPO contract awarded for all volume contact centre recruitment across digital customer service, fraud, complaints and collections.

2021

ilke Homes

2021

Erwin Hymer Group

2021

AND-E

Partnership to support the direct hiring model for volume recruitment across customer service and claims.

2022

Worldpay by FIS

​Ongoing support with recruitment into Gateshead site.

2022

Vanquis Bank

​RPO contract awarded to deliver all volume contact centre recruitment.

2022

CCW

​RPO for all volume, specialist and senior hires across Birmingham and Cardiff

2022

Northern Powergrid

​Awarded contract to deliver all front-line customer service recruitment.

2023

Fleet My Car

Partnership to deliver all customer service recruitment.

2024

Nucleus

​RPO to deliver both volume and specialist recruitment across all UK customer operations, including key sites in Glasgow, Edinburgh, Salisbury, and Ipswich.

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Work for us

We're growing rapidly at Greenbean and are eager to connect with talented volume and specialist recruiters who share our values of being people-centric, bold, authentic, and inclusive. If you're looking to build a meaningful career with a company that's truly doing things differently, we want to hear from you. Join us and be part of a team that partners with some of the most recognisable brands in the UK, working on exciting projects that make a real impact. This is your opportunity to grow with us and help transform the world of recruitment.

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