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Case studies

Burberry Blog

MSP delivers temporary workforce to Iconic British Fashion House During Peak Trading

Greenbean supplies temporary agency workers to the warehouse and global distribution centre of an iconic British fashion house based in the North of England all year round. Fluctuation in demand ...

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Marelli Blog

Meeting Flexible Workforce Requirements for Marelli, Nissan's Largest Tier 1 Supplier

greenbean provided temporary workers to Marelli, Nissan’s largest Tier 1 supplier in a model that relied on a flexible workforce of up to 20% of overall headcount. Peaks in production demand were o...

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Green Wall

Optimising Recruitment Processes to Strengthen and Underpin AND-E's Direct Hiring Model

AND-E (Aioi Nissay Dowa Europe) serves as the European subsidiary of Aioi Nissay Dowa Insurance Company, a prominent member of the MS&AD Insurance Group and the largest insurer in Asia. With a stro...

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Striking a Global-Local Balance: Creating a Multi-Channel Attraction Campaign for Worldpay

​Worldpay by FIS is a leading provider of Card Payment Processing services worldwide and helps businesses of all sizes to collect payments. Scope Considering their ambitious growth plans for the G...

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Magna12345

Recruitment Partnership Supports Creation of NEW Manufacturing Facility for Magna Exteriors

greenbean worked in partnership with Magna Exteriors from March 2019 to August 2021 to support the landing and creation of their new Sunderland site. ScopeWhilst Magna was an established manufactur...

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Atos Case Study

Delivering 120 Compliant Temporary Customer Service Workers to Atos

Atos SE (Societas Europaea) is a leader in digital services with clients across Defence, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, an...

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Filling Critical Roles to Boost Performance at Northumbrian Water

Northumbrian Water Limited (NWL) is a water company in the United Kingdom, providing mains water and sewerage services in the English counties of Northumberland, Tyne and Wear, Durham, and parts of...

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Developing the Talent Value Proposition for CCW

Consumer Council for Water (CCW) is an independent organisation that advocates for water consumers in England and Wales. Since 2005, they have helped thousands of consumers resolve complaints again...

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RPO delivers across multiple business areas during rapid growth at Ilke Homes

greenbean worked in partnership with Ilke Homes to support significant ramp up activity aligned with the growth plans of the business at their Knaresborough site. ScopeWhilst Ilke Homes had an exis...

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100% Fulfilment for Northumbria University Under Managed Service Provision (MSP) Agreement

greenbean delivered temporary workers to Northumbria University for two decades. The partnership supplied all temporary staff across professional support roles including administrative, manual, and...

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Senior, specialist and volume recruitment for Verisure's new centre of excellence

Verisure, Europe’s leading supplier of Smart Alarms for homes and businesses were looking to relocate its contact and alarm receiving centre out of London in a move that would enable them to attra...

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Building a new customer hub for Ocado in a candidate short market

In early 2021, Ocado Retail Limited (ORL), a joint venture between Ocado Group and Marks & Spencer Group, were experiencing a period of significant growth and were challenged with attracting and on...

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Quorum Building

Supporting Tesco Bank contact centre through period of peak call volumes

Several concurrent financial services legislative changes resulted in a sudden peak in call volumes at Tesco Bank. An urgent requirement for 45 additional heads was required on a temporary basis to...

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Sage UK bolstered technical support function with 40 temporary workers

Global software business Sage UK was undergoing a period of change and needed to rapidly ramp up its technical support function with an additional 40 FTE for a temporary period.The Scope40 temporar...

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Xplor Blog

Building a new multilingual service centre for Xplor

​Xplor, a global leader in the provision of enterprise software, payments, and commerce-enabling solutions for the health & fitness industry, selected Newcastle city centre as the location for its ...

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Call Centre Digital Bank

Virtual assessment centre reduces time-to-hire at Tesco Bank

Due to the pandemic and its unique set of challenges, we looked at developing a Virtual Assessment Centre to guarantee an effortless recruitment drive for Tesco Bank. Our goal was to ensure that th...

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Building a new commercial team for NBS, the new brand for RIBA

​The Royal Institute of British Architects (RIBA) was looking to recruit an experienced and high calibre in-house commercial team. This new team would help raise the profile of their newly branded ...

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Dedicated contact centre set-up to support customers following announcement of CYBG/Virgin Money acquisition

We have worked in partnership with Virgin Money for several years to deliver contact centre recruitment. We were asked to support the set-up of a dedicated contact centre to handle enquiries from e...

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Mitigating the risk to fulfilment for leading utilities provider npower

Following a challenging period for npower, greenbean was engaged to attract and deliver 40 permanent Customer Advisors to manage increased call volumes.  Uncertainty in the utility market combined ...

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Darlington

Recruitment, HR and Marketing working together at Darlington Building Society

​Having undergone an exciting rebrand and about to embark on a sustained period of growth, Darlington Building Society identified the need for a professional recruitment partner to manage recruitme...

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50 compliant temporary workers supplied to Teleperformance within 24 hours

​Due to challenges within their current supply chain, Teleperformance, a leading BPO provider approached greenbean for a cost-effective solution to create and engage a reactive talent pool of immed...

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MSP to suit the needs of each business area for Morrisons Data Services

​​With nearly 3,000 employees, Morrison Data Services (MDS) is the largest independent multi-utility metering services company operating in the UK. Business expansion and change at MDS have been si...

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