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GROW Programme Transforms Talent Acquisition for Contact Centres

Greenbean recently partnered with the renowned John Lewis Partnership to pilot our innovative Get Ready for Opportunities at Work (GROW) programme. This strategic collaboration aimed to revolutioni...

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Leap Year Blog

Leap into success with GROW

Once every four years, Leap Day, or February 29th, presents a unique opportunity for change, transformation, and celebration. The concept comes from the Gregorian calendar: the time taken for the E...

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Robyn

2024 Strategy for Contact Centre Recruitment and Retention with Learnboarding

As we step into 2024, it's essential for businesses, particularly those in the customer service industry, to reevaluate their recruitment and retention strategies. A recent Institute of Customer Se...

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Transforming Recruitment in the Contact Centre Industry

​In a recent bonus episode of Talking Talent, Julie Mordue was joined by two prominent figures from the contact centre industry: Sarah Hunt, and Chris Rainsforth. The focus of the conversation re...

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