GROW Programme Transforms Talent Acquisition for Contact Centres
Greenbean recently partnered with the renowned John Lewis Partnership to pilot our innovative Get Ready for Opportunities at Work (GROW) programme. This strategic collaboration aimed to revolutioni...
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The Contact Centre Conundrum: Can Focused Recruitment and Training Reverse the Declining Customer Satisfaction?
The latest UK Customer Satisfaction Index (UKCSI) from the Institute of Customer Service paints a stark picture. It reveals the sharpest drop in customer satisfaction since 2008 and the worst score...
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greenbean Launches GROW Programme - An Innovative Recruitment & Training Solution for the Contact Centre Industry
greenbean, a leading recruitment partner in the contact centre industry, in association with The Forum Learning Academy, is thrilled to introduce GROW (Get Ready for Opportunities at Work). This un...
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greenbean welcomes Sarah Hunt as Associate Director of Client Solutions
Sarah Hunt appointed to launch the contact centre training programme, GROW, and new Talent Advisory Services. Greenbean is delighted to announce the appointment of Sarah Hunt as Associate Direct...
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