Enhancing Recruitment Process: From Redesign to In-House Transition for Vanquis Bank
Vanquis Bank, which traces its roots back to Bradford in 1880, has witnessed remarkable growth, currently boasting a customer base of 1.7 million individuals. What began as a credit card pilot in ...
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Sage UK bolstered technical support function with 40 temporary workers
Global software business Sage UK was undergoing a period of change and needed to rapidly ramp up its technical support function with an additional 40 FTE for a temporary period.The Scope40 temporar...
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Helping to Build Atom Bank Within an 18 Month Period
The ChallengeAtom Bank entered into partnership with us to help build the UK’s 1st digital only bank based in Durham in the North East of England. The success of this challenger bank relied on th...
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RPO delivers c800 hires p.a.for Santander throughout the UK
Our relationship with Santander Operations grew organically over a 10-year period and we were successfully awarded the RPO contract for the end-to-end delivery of all appointments throughout the UK...
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Building a new multilingual service centre for Xplor
Xplor, a global leader in the provision of enterprise software, payments, and commerce-enabling solutions for the health & fitness industry, selected Newcastle city centre as the location for its ...
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Virtual assessment centre reduces time-to-hire at Tesco Bank
Due to the pandemic and its unique set of challenges, we looked at developing a Virtual Assessment Centre to guarantee an effortless recruitment drive for Tesco Bank. Our goal was to ensure that th...
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50 compliant temporary workers supplied to Teleperformance within 24 hours
Due to challenges within their current supply chain, Teleperformance, a leading BPO provider approached Greenbean for a cost-effective solution to create and engage a reactive talent pool of immed...
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Mitigating the risk to fulfilment for leading utilities provider npower
Following a challenging period for npower, Greenbean was engaged to attract and deliver 40 permanent Customer Advisors to manage increased call volumes. Uncertainty in the utility market combined ...
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Dedicated contact centre set-up to support customers following announcement of CYBG/Virgin Money acquisition
We have worked in partnership with Virgin Money for several years to deliver contact centre recruitment. We were asked to support the set-up of a dedicated contact centre to handle enquiries from e...
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