Latest blog articles and insight from our team

At greenbean we are passionate about all things related to recruitment, supporting your business and making your life easier. Check out our latest blog articles to catch up with our latest news, viewpoints and insight.

Announcing the shortlist for NECCA20…

The shortlist for The North East Contact Centre Awards 2020 NECCA20 has been revealed. The shortlist for...

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Directors welcome employees to new greenbean HQ

The directors of NRG and greenbean, part of the Galago Group, were delighted to welcome employees to...

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The Evolution of the Customer and Employee Experience

As organisations reflect on key learnings and insight gained over the last few critical months, and...

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Custmoer services

New Research: The Evolution of Contact Centres

Contact centres have undergone incredible transformation and innovation this year. Covid19 was the catalyst for digital led...

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Employers look to hire more temporary staff to aid business recovery

Temporary staff are becoming increasingly important to businesses as they try to recover from the effects of...

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Three Challenges for UK BPOs

The Awkward Truth: Three Challenges for UK BPOs

The arrival of COVID delivered the proof of the densely inter-connected fabric of business in the...

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Economy restarts

Shaping a flexible workforce for the future

Matt Lazenby caught up with one of the UK’s contact centre thought leaders to hear his...

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NECCA20 Webinar 25 June 2020 2pm

Your invitation to the North East Contact Centre Awards 2020 webinar

To provide extra support for nominations ahead of the nomination deadline on 31 July, the North...

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