Latest blog articles and insight from our team

At greenbean we are passionate about all things related to recruitment, supporting your business and making your life easier. Check out our latest blog articles to catch up with our latest news, viewpoints and insight.

NHS BSA receive Judges Award at NECCA20

Winners of NECCA20 announced in online awards ceremony

The winners of the 17th  North East Contact Centre Awards (NECCA20) were announced on Friday 20th November 2020....

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The Holistic Case for Diversity, Inclusion and Belonging

Diversity, Inclusion and Belonging is something that can be challenging and uncomfortable to navigate in our...

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5 ways to bring Job Crafting to the Contact Centre

As a society, and in business, people embrace opportunities for the personalisation of products and services....

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Announcing the shortlist for NECCA20…

The shortlist for The North East Contact Centre Awards 2020 NECCA20 has been revealed. The shortlist for...

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Directors welcome employees to new greenbean HQ

The directors of NRG and greenbean, part of the Galago Group, were delighted to welcome employees to...

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The Evolution of the Customer and Employee Experience

As organisations reflect on key learnings and insight gained over the last few critical months, and...

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Custmoer services

New Research: The Evolution of Contact Centres

Contact centres have undergone incredible transformation and innovation this year. Covid19 was the catalyst for digital led...

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Employers look to hire more temporary staff to aid business recovery

Temporary staff are becoming increasingly important to businesses as they try to recover from the effects of...

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