Latest blog articles and insight from our team
At greenbean we are passionate about all things related to recruitment, supporting your business and making your life easier. Check out our latest blog articles to catch up with our latest news, viewpoints and insight.
The Awkward Truth: Three Challenges for UK BPOs
The arrival of COVID delivered the proof of the densely inter-connected fabric of business in the...
Shaping a flexible workforce for the future
Matt Lazenby caught up with one of the UK’s contact centre thought leaders to hear his...
Your invitation to the North East Contact Centre Awards 2020 webinar
To provide extra support for nominations ahead of the nomination deadline on 31 July, the North...
Is contactless recruitment the new normal?
Covid19 has forced businesses to review all aspects of their operation. Leaders have needed to become...
Operational transformation in the contact centre sector
Contact centre operations throughout the world are analysing their response to Covid19. Lessons learned from the...
Plan to rebuild business through change and transformation
The UK Government has now revealed their three-phase strategy ‘Our plan to rebuild‘ for gradually lifting...
Employee engagement in the contact centre sector – how are your people feeling right now?
Employee engagement is more vital than ever during the Covid19 pandemic. Businesses are balancing the needs...
Tips on how to lead, inspire and motivate a homeworking sales team
We continue to share insights into how the contact centre is adapting in response to Covid19....