Model Three: GROW Programme Without Recruitment Services
At Greenbean, we are committed to advancing professional development and ensuring the sustainability of the contact centre industry in the UK. Recognising the importance of having a sufficient talent pool to meet industry demands, we’ve made it our mission to make the GROW programme accessible and beneficial to the entire sector.
While our first two GROW models include comprehensive attraction and recruitment services, we understand that many organisations already have strong internal recruitment teams in place. For those businesses, we offer Model Three—an option that allows you to integrate the GROW programme seamlessly alongside your existing hiring efforts, designed specifically for intakes of 10 or more.
Why Choose Model Three?
Model Three is perfect for organisations that want to leverage the benefits of the GROW programme without the need for external recruitment support. This model is designed to complement your internal hiring processes, ensuring that your new recruits are fully prepared, engaged, and equipped with the foundational knowledge they need to excel in their roles from day one.
Key Features of Model Three:
Seamless Integration: Model Three is designed to work hand-in-hand with your internal recruitment processes, providing your new hires with the same industry-leading training and accreditation that our fully managed recruitment models offer.
Comprehensive Learnboarding: The GROW programme delivers a series of modular e-learning sessions, ensuring your new hires understand the contact centre industry, their specific roles, and the expectations they will face, all before their first day on the job.
Foundation-Level Accreditation: Upon completing the GROW programme, your recruits will receive a foundation-level accreditation from The Forum,
a respected institution in the contact centre industry. This accreditation not only adds value to their learning journey but also raises the professional standards within your organisation.
Support for Internal Teams: By choosing Model Three, you empower your internal recruitment team with a ready-made, accredited training programme that enhances your onboarding process and ensures consistency across all new hires.
Investing in Long-Term Success
Model Three is a strategic investment in your organisation’s future. By integrating GROW with your direct hiring efforts, you ensure that every new recruit enters their role with a solid foundation, reducing early attrition and enhancing overall job performance. This approach not only saves time and resources but also contributes to the long-term sustainability and success of your contact centre.
Ready to Enhance Your Onboarding Process?
If you’re looking for a way to enrich your internal recruitment strategy with a proven, accredited training programme, Model Three is the ideal solution. Contact Julie Mordue today for more information, a demonstration of the GROW platform, or to request a personalised quote. Together, we can ensure your new hires are not only onboarded but are truly prepared to succeed in their roles from day one.