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Firstsource

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Firstsource

About Us

Firstsource Solutions, is a global provider of Business Process Management Solutions (BPO) for a range of global companies in banking and Finance, Communications and Media, Energy, Healthcare, and many other diversified industries.

For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that.

We are a group of dreamers and achievers propelled by passion and steered by enduring values –REACCH.

Take Risks. Drive Excellence. Stay Agile. Put Customersfirst. Build Credibility. Be Humane.

We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching. We're a fully inclusive company that employs people from diverse backgrounds without prejudice of race, religion, sexual orientation, physical or mental disability.

We have strong ethics in relation to the environment and climate change and are continually working towards ways of reducing our carbon footprint.

If this sounds good to you, join us. ​

Firstsource Middlesbrough Centre of Excellence

Become a Firstsourcer

Firstsource employs over 5000 employees across the UK, and over 600 in their fantastic new Financial Services Centre of Excellence in central Middlesbrough.  

Due to growth in business volumes, Firstsource is seeking to increase the number of front-line customer service advisors and team managers throughout the remainder of 2022 and into 2023.

Find out more about the current opportunities and how to apply below.

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