Sage UK bolstered technical support function with 40 temporary workers
THE CHALLENGE
Global software business Sage UK were undergoing a period of change and needed to rapidly ramp up their technical support function with an additional 40 FTE for a temporary period.
THE SCOPE
- 40 temporary technical helpdesk advisors for period of 6 months with 2-week lead time
THE SOLUTION
- Dedicated Talent Delivery Partner
- Branded attraction campaign
- Bespoke skills & behaviours recruitment process including on-site assessment centre
THE RESULT
- 100% fulfilment of all hires within scope deadline
- Awarded exclusive contract to deliver all temporary technical support and contact centre recruitment as result of fulfilment and quality of hires
“greenbean exceeded our expectations in this campaign and we know this model now works for our business. We look forward to continuing to work with greenbean”
Sage