greenbean demonstrate commitment to the contact centre industry by supporting UKNCCA 2022

greenbean is proud to support the UK National Contact Centre Awards 2022 (UKNCCA), the longest running awards programme in the industry.

Contact centres across the UK are invited to recognise the outstanding work of their teams and individuals by nominating them in the UK National Contact Centre Awards 2022. The nomination window is now open with a deadline of 25 February 2022.

The organisers, the CCMA (Call Centre Management Association), have refreshed the categories to include Change Maker, Change & Innovation Team of the Year, Customer Champion and Best Contact Centre Culture. Other new categories include Data & Insights Manager of the Year, recognising the immense amount of insight collated in the contact centre and how this can be used to influence change in the wider business.

Described as ‘incredible’ and ‘game changing’, the UK National Contact Centre Awards is the largest programme that recognises the amazing talent within the UK contact centre industry, with CCMA members benefiting from free entry. The online process is simple and there is plenty of support from the awards team.

“We are extremely proud to sponsor the UK National Contact Centre Awards 2022.  These awards are in their 27th year and are a fantastic opportunity to recognise the exceptional talent in the industry on a national basis. This is also a great opportunity for teams and organisations to benchmark how far they have come over the last 12 months and elevate the reputation of their contact centre, both internally and externally.” says Leanne Chambers, Managing Director at greenbean

The winners will be announced at a glitzy awards ceremony at Old Billingsgate in Central London on Monday 20 June 2022, a new and larger venue recognising the popularity and growth of the sector and these awards.

To take part, visit www.ukcontactcentreawards.co.uk.

About the UKNCCA

The 27th edition of the UK National Contact Centre Awards makes them the longest running awards programme dedicated to recognising the talent in the UK contact centre industry. These awards are all about the people! They recognise those individuals and teams who are role models, working to make their contact centres more professional and industry leading. The awards have an excellent reputation across the industry for being of a very high standard. All the nominees go through a comprehensive judging process which will be done virtually this year. Our judges are handpicked for their deep knowledge and experience in contact centre operations. Many have been judging with us for several years, and many have been through the process themselves as nominees. None of our judges are vendors or suppliers